CUSTOMER SERVICE


At Sand&Sea we are committed to providing you with an enjoyable shopping experience on our online store.


ON-LINE STORE


The website is open 24/7/365 with the exception of maintenance times or for unforseen circumstances. Notifications regarding website closures will be announced via our social media. Sand&Sea products are only available to order online as we do not have a physical Sand&Sea shop. However please visit our sister shop Nook Home in Trim to see their beautiful product ranges and find them online here


DELIVERY TIME FRAMES


Our standard lead time for standard product orders is 3-4 working days. Delicate, large furniture and over sized mirrors will be delivered with our ''Home to Home'' delivery service - directly from our home to yours. This delivery service will incur a 70 euro delivery charge. We offer a FREE HOME TO HOME delivery service in Counties Meath, Dublin and Kildare - to avail of this service on large furniture, over sized mirrors and prints please choose PICK UP IN-STORE at the checkout and we will arrange the delivery with you. Please be aware that large furniture items, over sized prints and mirrors do not fall under the ''standard lead time of 3-4 working days'' , these items for your specific order shall be scheduled with our driver for a date when they are next in your area. We will liase closely with you regarding this time frame.


Should you prefer to collect your online order from us you can choose PICK UP IN-STORE as an option at the checkout online and your order will be available for collection from our sister company Nook Home, No 6 Market Street, Trim, Co Meath, C15HC98


DELIVERY ZONES


Sand&Sea is available for delivery throughout the island of Ireland.


 

If you have any questions or queries about any of the products or services offered at Sand&Sea or suggestions or ideas on how we can improve our service to you, please do not hesitate to get in touch via our email: hello@sandandsea.ie